Local AI will not start
Use recent desktop Chrome or Edge. Audixo tries WebGPU first and then the free WASM path. A stalled engine is stopped instead of spinning forever.
HELP CENTER
Common problems.
Answers in motion.
Browse these quick explanations. On desktop you can hover to focus an answer; on mobile every card stays still and easy to read.
Audio will not import
MP3 and PCM WAV are the most reliable. Some M4A, AAC, OGG and FLAC codecs vary by browser and device.
Only one ear has sound
Check pan and stereo repair. Intentional 8D / 16D motion can move energy strongly between left and right.
Focused tool looks empty
Upload audio first. The cinematic upload state then opens the waveform and only the controls for that task.
How do I install AUDIXO on mobile?
On Android Chrome or Edge, use Install app when your browser offers it. On iPhone Safari, use Share → Add to Home Screen. Audio conversion and AI models need an internet connection and sufficient device memory.
Local AI will not start
Use recent desktop Chrome or Edge. Audixo tries WebGPU first and then the free WASM path. A stalled engine is stopped instead of spinning forever.
Audio will not import
MP3 and PCM WAV are the most reliable. Some M4A, AAC, OGG and FLAC codecs vary by browser and device.
Only one ear has sound
Check pan and stereo repair. Intentional 8D / 16D motion can move energy strongly between left and right.
Focused tool looks empty
Upload audio first. The cinematic upload state then opens the waveform and only the controls for that task.
How do I install AUDIXO on mobile?
On Android Chrome or Edge, use Install app when your browser offers it. On iPhone Safari, use Share → Add to Home Screen. Audio conversion and AI models need an internet connection and sufficient device memory.
Need original-quality long cuts
Use Trim Audio for edge cuts and keep processing controls neutral when you only need a clean section.
Preview changed after effects
Render Preview again after changing speed, pitch, echo, reverb or motion. Those controls can change duration and loudness.
Need more controls
Open the Full Studio when a focused tool no longer gives enough control. Presets remain removable after they are applied.
Library download missing
Open Library and choose Download to save a finished local mix to the device again.
MP4 quality is not available
Run Analyze, then select a resolution reported by the API. If the API returns no quality list, the selection is unverified; the backend may reject it. 2K is 1440p and 4K is 2160p.
Need original-quality long cuts
Use Trim Audio for edge cuts and keep processing controls neutral when you only need a clean section.
Preview changed after effects
Render Preview again after changing speed, pitch, echo, reverb or motion. Those controls can change duration and loudness.
Need more controls
Open the Full Studio when a focused tool no longer gives enough control. Presets remain removable after they are applied.
Library download missing
Open Library and choose Download to save a finished local mix to the device again.
MP4 quality is not available
Run Analyze, then select a resolution reported by the API. If the API returns no quality list, the selection is unverified; the backend may reject it. 2K is 1440p and 4K is 2160p.
Recording is unavailable
Open Audixo over HTTPS and allow microphone access in both the browser and operating system.
Export is too loud
Lower the selected section or track level, preview once more, then export again.
Mashup preview is silent
Make sure every retained section has audible gain, valid trim points and a start position inside the arrangement.
Trimmed audio disappeared
The Full Studio keeps the original source waveform visible behind the bright active trim range.
How is Echo different from Reverb?
Echo creates distinct repeated audio using timing, mix and feedback; Reverb creates a continuous spatial tail. They work independently in the Full Studio.
Recording is unavailable
Open Audixo over HTTPS and allow microphone access in both the browser and operating system.
Export is too loud
Lower the selected section or track level, preview once more, then export again.
Mashup preview is silent
Make sure every retained section has audible gain, valid trim points and a start position inside the arrangement.
Trimmed audio disappeared
The Full Studio keeps the original source waveform visible behind the bright active trim range.
How is Echo different from Reverb?
Echo creates distinct repeated audio using timing, mix and feedback; Reverb creates a continuous spatial tail. They work independently in the Full Studio.